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Shipping & Handling:
Ratings & Reviews
(average rating based on 20 reviews)
of respondents would recommend this to a friend.
Reviewed by 20 customers
Displaying reviews 1-10
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( 4 of 4 customers found this review helpful)
from Stratford On
Perhaps it's the newness-the O.S. but this is hard to set up and get used to. When it was shipped, my name was wrong on the label then it was just left outside my front door because we didn't get there fast enough for the delivery guy, then I opened it and found a wired mouse and keyboard but that has since been rectified. I can't really rate the product properly because I cannot send or receive email on it and I never did figure out how to link my two computers for file transfer from windows xp to 8.1 and most of my programs don't work on it because the file extensions are wrong (more cost for a conversion kit). Instructions "sketchy" and basically non existent - thanks Gateway. The ones you do find are hard to follow. Last but not least, the RAM is not large enough to justify the cost.
Bottom Line No, I would not recommend this to a friend
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( 5 of 5 customers found this review helpful)
Very Upset with their advertisement
from Dauphin, Manitoba
To say the least I would never trust the word of the advertising again. This is the worst shopping experience I have ever had. All the inclusive items that were to come with it didn't as they said there were to be over $1000 of free software coming and 1 yr. free internet protection for up to 5 computers, a wireless keyboard and mouse. What we got was the desktop and wired keyboard and mouse in a smashed front of box. Let them know immediately. Several calls in and no satisfaction. Said I was returning it and Purolator was to pick up the next day, well still waiting so obviously no contact has been made by the Shopping Channel to them. I WILL NEVER DO ANY MORE BUYING FROM HERE. Who knows how long it will take to get my money refunded too is the next thing.
( 2 of 2 customers found this review helpful)
I was also disappointed that it was not
I was also disappointed that mouse and keyboard was not wireless as that was a selling point. Itwas replaced by ACER. Good work.The other thing was that Windows Office was on the computer when, in fact it is only a trial version. Microsoft will let me know how much it will be in a year.The payment were to be over a length of time when in fact that did be not work out.That's okay as I will be able to handle it.So I 'am half and half on my recommending.
Bottom Line Yes, I would recommend this to a friend
( 1 of 1 customers found this review helpful)
from kingston ont
I was also disappointed that it was not wireless as that was a selling point. I like the monitor nice size find it more difficult to navigate on windows eight but I am going to keep it
By Wicked Wendy
from Mississauga, Ontario
I was not impressed when I found out the wireless mouse and keyboard was not included.This was supposed to be a retirement present so I was waiting until June to have it opened. It really is a good thing that Acer called me to tell me about the missing wireless mouse and keyboard, they said it would take 10 days to ship to me and just to keep the wired mouse and keyboard as a 'bonus'.This is now no longer a surprise, and good thing I didn't just wrap it up, I would have been very upset with TSC.I still have to use the computer, but hopefully this won't be a problem.
Pleased but missing advertised items.
By Loves wine
from Saint John New Brunswick
Wireless mouse and keyboard not included. Being sent out but have not received yet.
Acer Gateway Computer
Ok just wanted everyone to know that Acer called me March 24th and today received a wireless mouse and wireless keyboard. Very fast response! Thank you Acer! I would have given 5 stars but they should have checked their packaging as to the wireless devices before shipping, seeing how they stated in the Shopping Channel segment that they were in fact Wireless devices.
Good buy but no wireless mouse or keybd
Very disappointed in Acer & the shopping channel, good computer, but no wireless mouse or keyboard as stated. The Shopping Channel should be checking what their suppliers are shipping to the customer. Both the mouse and keyboard are very cheap plastic. I have been always pleased to shop at the shopping channel, but not this time.
from north york
product was left on the doorstep - no signature required - on the coldest day of the yearscreen was a nice size, software was confusing to use - no instructionshad concerns that any problems with the computer had to be dealt with through the manufacturer.no one seemed to concerned that the keyboard and mouse were not wireless as advertised - finally got a call from the people where it came from - couldn't understand a word they said on the message- guess they are fixing the keyboard and mouse problem ??bottom line- packed it up and sent it back - still waiting for my refund
Nice size monitor
from Edmonton AB
size of monitor is great. But like everyone else, keyboard and mouse came with wires. Still waiting for the wireless ones. No set-up poster was included, no warranty card. TSC customer service were good but I am still waiting for these items.