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Port et manutention : 10,97 $
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(Fondée sur 19 évaluations)
la répartition des notes
des répondants recommanderaient à un ami.
Compte rendu par 19 clients
L'affichage d'évaluation 1-10
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( 4 of 4 clients ont trouvé ce commentaire utile)
Good product, bad customer service
This is my first personal computer and I am very happy with it. TSC customer service is another story. I was given incorrect information by a Customer Service Rep regarding my TSC savings card and when I emailed TSC to complain about how it negatively impacted me their response was to blame me rather than take responsibility. Not impressed. Very disappointing.
Oui, je recommanderais ceci à un ami
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( 1 of 1 clients ont trouvé ce commentaire utile)
Installation is NOT a breeze...
Par (Grand-ma) Diane
I was told it would take a whilte to receive this laptop. Fine. I didn't know it would come seperately. - I got the laptop in 1 box, and the backpack in another (same day), but had to wait another 10 days for the software CD, which by the way, you need to have the internet to use as your installation. Since I have a fairly slow internet connection, it took me 3 hours to load Micrsoft ! This will cost me extra with my internet company. Thank goodness for the Tutorial software, as this windows 8.1 is totally foreign to me, and I have started to use it to learn how it works. Only did 1 lesson so far, but getting there. Bottom line, be patient. Also, as someone else mentioned, the McAfee was a problem too. It did not accept Canada English. I had to call McAfee, and wait 2 hours for it to be installed remotely !. But the Laptop is sleek looking, and I like the number keypad.
Nice computer but disappointed
Shipping did not take too long once product was ordered, came by courier within 15 business days. Happy with laptop itself but am disappointed that it did not come with Windows 8 as I had originally thought it did, this was an additional product that had to be purchased, guess I missed that part when they were advertising. Set up was easy and is user friendly.
At least some people have their laptop
Ordered this on March 15, it is now April 22 and I still do not have this laptop. I have the bookbag and the software disc, but no laptop. This is absolutly unexceptable. I have never experience anything like this before with TSC. I would never recommend anyone buy a laptop from TSC. I hope the laptop is worth the wait.
Non, je ne recommanderais pas ceci à un ami
( 2 of 2 clients ont trouvé ce commentaire utile)
not a good laptop
de sydney .ns
I had the laptop for 3 days before it broke down . now 2weeks later strill waiting for both Dell And the Shopping channel . to get me a replacement very slow Albert
Happy with my new pc
I'm glad I read the reviews before my laptop and software came so I knew what to expect. I ordered a Dell years ago and knew there would be a wait, however mine came within 3 weeks and I was impressed. Thanks to the customer reviews for the tip on registering as a U.S. customer for McAfee. I phoned the tech support that was offered and I was so impressed because the person walked me through several steps and took over control of my laptop (with my permission) to help set up the software. I'm getting used to windows 8 and there's so much help with the tutorials that it makes it very easy. I chose the red colour and I'm very happy with my purchase.
Great Dell Product, but bad TSC info
de Richmond Hill, Ontario
This Dell product is great, but TSC failed to advise the customer about the delay in shipping. They would have know this right from the start. All they had to do is place something on the product page advising of this fact and I think the customers would have been ok with it. TSC, please remember to advise all customer about any delays ASAP. Thanks,
Par Buy your own from the store - no waiting
It took more than a month before everything arrives, and TSC charges you right at the beginning. TSC should be upfront about this. The silver color was sold out, so I settled to the red, but soon after I ordered, the silver color was available again. If they had the red readily available, why not shipping them out a.s.a.p. or charging only after it was shipped. Anyhow, if I had not purchased the exact same one from our major electronic store in silver ($400 less than their show stopper price), I would really regretted my color choice.The computer was good, but that I don't know if it was a good value with the bundle of the software that were basically worthless and you had to buy, because they were mostly subscriptions, and that even with Mcafee, I was told that I don't need it since Windows has its own superior protection software for life time. The computer was good and I expect it to last longer than other brands because of Dell.For the people who have trouble with Windows 8. Be aware that it has been upgraded automatically free of charge to windows 8.1 which allows you to use the touch screen as an option. Otherwise you can revert to windows 7 which is just a click away. Then you can use your spare time to learn the new skill.It would have been great to come with Office, that means I don't have to use the one I bought for my tablet and install it on this one instead, as I don't likely use the tablet for Office. However it is still not nice that I had to make a "sophie's choice"!
RED Dell ...color is awesome!!
Not to crazy about the touch screen...gets very dirty fast so attached my mouse and it is all good! Love the color!! Getting used to the windows 8...I guess it is ok! Had to wait a long time for the software to come was getting ready to call and it finally arrived! Not to much of use on it. Was looking forward to the family tree program...is good but as this was a Canadian purchase would have been good to have a Canadian version.Works and looks awesome though!
confusing the way it was promoted
de Cambridge Ontario
I am happy with the computer, there was much confusion on receiving everything, back pack arrived days before computer, programs did not arrive, had to call TSC and then wait for them to come from sweden 2-3 weeks later, mcafee program difficult to get to work because it says not licenced for canada, had to contact them to find out you have to say US for installion.