Shipping & Handling:
Ratings & Reviews
(average rating based on 12 reviews)
of respondents would recommend this to a friend.
Reviewed by 12 customers
Displaying reviews 1-10
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( 5 of 5 customers found this review helpful)
Poor, Poor Quality - Poor Repair Policy!
from Creighton SK
I already owned a 2 piece Heys set that was great, but wanted a 30". Bought the set Sept 15/13 and received it Sept 23/13. Just came back from Montreal and the plastic cover on the 30" handle was broken, rendering the handle useless.Called TSC, they said I couldn't get the defective case back to them within their 30 day limit.Contacted Heys in Toronto, they will fix it, but I had to pay to ship it back.I live 500 miles north of Winnipeg, and the cheapest cost to ship out back to Heys was $56.00+ via Bus - I only paid $249.95 for the FULL Set to begin with. There's no point in not getting it fixed, the 30" suitcase is useless otherwise.Also, for those who fly those smaller planes with a major Airline Carrier - the 21" Carry on DOES NOT FIT in their overhead bins. I found THAT out flying back from Montreal to Winnipeg. Had to keep it under my feet the full trip (no leg room), while my husband used our old 21" and it fit NO PROBLEM in those bins.When I spoke to Heys Customer service about this, they didn't really care. Just because the overall dimensions of the 21" may be the same as before, the configuration doesn't allow them to fit on smaller planes.The biggest KICKER of all . . . that diamond embossed finish they boasted about SCRATCHES EASILY!! Both my 30" and 21" new Leopard pieces are scratched and scraped all over. SO disappointed with these cases - they are poor quality and don't fit where they should!!
Bottom Line No, I would not recommend this to a friend
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3 piece Micro Diamond suitcases
from Happy Valley goose bay
Received them. Beautiful. Haven't used them yet. I think the bags were a great idea. Wonderful for storing them.
Bottom Line Yes, I would recommend this to a friend
( 1 of 1 customers found this review helpful)
from Prince George BC
I like this set, came with dust covers, and that they all nest together for storing when not being used.But when I took the large one out of the dust bag their were white marks on the case, took some time with wiping with a wet cloth for them to finally look less visible, contemplated on sending them back if they didn't come off?Which would have been a shame, as it is a large parcel to have to ship back.Haven't checked the two smaller sizes to see if they had marks on them as well?Wondering if anyone else experienced this?
I am so pleased with these ! They are light, durable, and really are scuff proof! I bought the blue plaid, and they look great. Excellent product.
TAKES A BEATING
This is our second set of Heys Luggage. My husband and I love to cruise, so the luggage not only gets tossed around at the airport, but also at the cruise terminal.It still looks and works great.With the high cost for having overweight luggage at the airport, the Heys light weight allows me to pack more and still be under the maximum weight allowed.
Better than better
By your french friend Pierre
from BROMONT, QUEBEC
This is the second set from Heys and it is a real pleasure to travel with thoses luggages
I would buy it again
By Nat the fly
from Tide Head, New Brunswick
Received my new 3 piece of luggage Heys and just Love It! Had a hard time choosing a colour but I'm very pleased with the one I chose. I work in the luggage department and always love working with Heys the are light and tough, I most definitely recommend Heys to everyone.
from Bowmanville, Ontario
I have just received my Showstopper Heys Luggage. I have looked it over thoroughly and am very impressed with the construction, weight, design and colour. Though it hasn't been used yet, I can already tell it will stand up to abuse and retain its good looks. The TSA locks are easy to use and are secure. The diamond embossing gives it an awesome sheen. I am very impressed with Heys quality.
( 2 of 2 customers found this review helpful)
The easiest luggage ever to manage!
By The Plum Boat
from Toronto, ON
Even with my arthritis, I can easily carry all three suitcases (when empty, of course) up and down the stairs by one hand each time I need to use them. They sure make my travelling experience so much more enjoyable. In addition to their lightness, I absolutely love the way they look! They are the best luggage I ever owned in my life.
By Frequent Buyer
I just love Heys luggage, they are so easy to move around and durable. I love all the colours and prints that they come in too. They make travelling effortless. I would love to see some with Caribbean themes in the future. I would most definitely recommend heys to everyone.