We noticed that you're not using the latest version of Internet Explorer. You'll still be able to use our site, but it might not work or look the way it's supposed to. We recommend upgrading your browser.
Click on an icon below to download the latest version of Internet Explorer or another browser now.
If you're unable to download the latest version of Internet Explorer, please ensure you have compatibility view turned off.
How to disable compatibility view
Shipping & Handling:
Ratings & Reviews
(average rating based on 24 reviews)
of respondents would recommend this to a friend.
Reviewed by 24 customers
Displaying reviews 1-10
Back to top
Up in ten minutes and looks great
from Thunder Bay
I think people are being too critical of this tree. I bought it about a month ago and have been afraid to unpack it given all the negative reviews. Within ten minutes, the stand was assembled, and the three sections of the tree in place. yes, I had to fluff it up a bit. Yes, if you stand a couple of feet from the tree you can see the centre pole, but I am confident that once I decorate with ornaments everyone will love it. I already do. Writing this review was more frustrating and time consuming than assembling this lovely tree.
Bottom Line Yes, I would recommend this to a friend
Was this review helpful?
Yes / No
- You may also
flag this review
( 5 of 5 customers found this review helpful)
The tree stand should be your first clue. Cheap. The 5 foot tree is more like a 3 1/2 foot tree! Customers should not have to pay to return such poor quality merchandise.Very disappointed in TSC.
Bottom Line No, I would not recommend this to a friend
( 1 of 1 customers found this review helpful)
this tree is not as nice as I thought it would be when I saw it...yes, it did light almost right away, I did have to jiggle the taped plugs as recommended????. It would have taken a long time to move the inside branches to cover the pole, the top section had greenery around the pole, the bottom did not. and the outer branches are tricky to say the least to get ornaments to stay on......I think I like the 5 foot tree I purchased a couple of years ago from TSC better than this one. the top section of this tree is very dense, and the bottom more sparse.but if you want a tree for a small space I guess it would be o.k.
( 4 of 4 customers found this review helpful)
By Fussy One
from Calgary, Alberta
I bought this tree because of easy set up. I have looked on line for one like that and it is around $700 to get it so I was excited to get this one. I re-watched the video on the tree and there is NO WAY that the tree I received is the same one. You can see the pole as well as the tips seem to be the only place that is full. What happened to the inside part - think they forgot about that. I decided to decorate it and in the end will just keep it. Such a hassle to return it. The Shopping Channel will not send out an exchange of ANYYHING without first receiving back the item you are returning - which seems to take about 3 weeks to get there - then another week or 2 to send out the new item. Bad policy by the Shopping Channel. The replacement item should be shipped immediately and THEY wait for the returned item. In any case, I'm sure if they shipped out another tree it would have looked the same. Would have liked them to offer some sort of credit if you kept the tree or even offer to ship out the one that was SHOWN and then return the other if you decided to keep the new one. I would take down my decorations in a minute. More care needs to be taken by the Shopping Channel to make sure you receive what were shown.
NOT as advertised.
In addition to my previous review, I have decided to return. It is just TOO different from the one on the air. "Virtually no fluffing". Are you kidding? Tons of fluffing and arranging required and I don't expect it will come close to the advertised fullness which, was a big reason for my purchase. Kudos to your staging team. They must have spent hours and hours fluffing if indeed it is even the same tree. Please send them over! I have no complaints about the texture and look of the branches. Just too few of them. Might as well use the old one for another year. Darn, disappointing. Do better next year and I might try again. $25 restocking fee is not fair for a product that was SO misrepresented.
( 7 of 7 customers found this review helpful)
I have no idea why they would sell a tree of this sort. Very disappointing, especially when you have to send this back and awkward I must say. Please if you are selling something don't make it look good on television and we receive it & it is so very misleading. Please don't waste our time or money having to return....I will not order from line anymore...Done!
This 9 ft. tree was to be a replacement for a 9 ft. tree purchased in 2005 at Sears by catalogue. That tree was and is still wonderful but the stand broke. We are going to try to come up with a solution for that tree.The number of tips for a tree of that size should be at least 1800 to give it the fullness that it needs. I had over 1500 lights on that tree. It was wonderful.When I opened the box I knew without unpacking all of it that this tree would not do. I took out the stand and set it up and it was way too high off the floor. You could not spread the branches because the lights were strung too close between the branches and there were huge gaps and just not enough tips to fill it out.The quality over all was not good.Whoever came up with the idea of a tacky box to go around the bottom of the tree because it was sitting too high off the floor surely was not thinking too well. I would have gone back to the drawing board.This tree is not up to the standard that the Shopping Channel should be aiming for. It is packed up to be returned.
( 6 of 6 customers found this review helpful)
By Linda goose
The branches were to wide apart and looked cheaply made. Very disappointed , sent it back.
Not what I expected
By Christmas fanatic
Loved the idea of just putting the 3 sections together to assemble and light.The foot pedal control was broken when I took it out of the box. The first layer I put on was so sparse I was hoping once the next section went on it would fill it in. Not the case the top of the tree is fuller than the bottom. I bought the 7ft tree. The light strings are what help hold its shape which I could see those being damaged in a short period of time as they would pulled tight from one branch to the next. , I didn't bother to try and fluff the tree as I felt no amount of fuffing would help this tree. Boxed it back up and it is going back today.
I am really disappointed with this tree. I am returning, unfortunately I will lose my $40. card I used on it. Oh well, could not have it in our living room. Certainly as others have stated , looks nothing like video.... Wld have loved to receive the tree that is shown.