Shipping & Handling:
Ratings & Reviews
(average rating based on 42 reviews)
of respondents would recommend this to a friend.
Reviewed by 42 customers
Displaying reviews 1-10
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from Cambridge, Ontario
Had trouble putting the tree together. Bought bungee cords to hold the tree together while stored as there were no cords as indicated on the instructions. I does look lovely when lit. I did think it would be a little fuller, but I`ll just add more ornaments.
Bottom Line Yes, I would recommend this to a friend
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( 2 of 2 customers found this review helpful)
not what I expected
The tree was advertised as "cutting edge technology" but it did not even have LED lights. It is a very skinny tree and holes in the tree can be easily seen. Because of the many dangling wires it is difficult for an ordinary person to make the proper electrical connections between tree sections. This tree is over priced. I give this tree a ONE STAR rating.
Bottom Line No, I would not recommend this to a friend
This tree is going back. I purchased this item at a great price during the Christmas in July event but it is not worth the aggravation. After spending 40 minutes trying to follow the blurred and inaccurate instructions, it is clear that a 5 minute assembly is merely wishful thinking. The light strands would not line up, and there were no coloured bands as referenced in the instructions. Instead a long strand of tree greenery was used to tie up the bottom section of the tree, making it difficult to locate and there were no bands on the middle and top sections. Like other reviewers, I found that the tree light strands were not labelled correctly making it very difficult to put together. I did not read customer reviews before buying, and would have steered clear if I had. Very disappointed in this product line and in the Shopping Channel for continuing to sell what is clearly a defective item.
from Cape Breton
I had only read the reviews after I ordered the tree and thought OH NO bad choice but decided to wait and see since the Shopping Channel has an awesome return policy. It arrived a few days ago and literally took 5 minutes to set up. I spent more time cutting off tags etc then setting it up. I am SOOOOO glad I did not get spooked by the negative reviews. This is a keeper and fits perfectly in the corner of our living room. The absolute correct height for our 8 foot ceilings. Again the Shopping Channel has not disappointed me..
Problem with the lights the first week
from Windsor, Ontario
I'm not at all happy with this product. It doesn't look as full as the one they showed during the presentation. Having bought it in late October, by the time I put it up in December the 30 day guarantee had run out. It worked fine (lights) for the first week but a few nights ago the top section lights started flickering. By last night they'd completely gone out. Waiting to hear if the Shopping Channel is going to help me with this issue. Not at all pleased with this product.
( 1 of 1 customers found this review helpful)
from Sherbrooke Qc.
Tree went together very easily and looked great when it was decorated.The five foot size is just perfect for our apartment.
( 3 of 3 customers found this review helpful)
from Woodbridge, Ontario
The tree I recieved does'nt look at all like the one that is pictured. It does not fall into place in a matter of minutes, you have to pull on the branches to get them down. Also, there are so many visiable wires, not well put together at all. There is no coding as per the instruction sheet, and as if these problems were'nt enough, the tree wobbles. Really wish the shopping channel would do the right thing and have the vendor recall this item as it is not at all how it was described. Won't be shopping from this vendor anymore.
( 0 of 1 customers found this review helpful)
Difficult to put together
Okay, so if you have a product that is 'ready to decorate in 5 minutes'as the tag that came with the tree boasts, then you had better make sure that that really is the case.I purchased the 9 foot tree at the Showstopper price because our house has high ceilings,and the old 7 foot one that we had been using for a dozen years was beginning to look old and tired.First of all, there were no coloured bands as promised to guide us, coupled with an aweful, poorly photocopied instruction guide that was little help. The pictures illustrated were dark grey blobs. The cords holding each section together are fuzzy pine-coated ties, and it took quite a while to find the ends and twist them apart. It would have been very helpful if they had been differently-coloured, so that they would have been more obvious. However, we managed to figure that all out (it took 3 of us), and put it together. Connecting all of the extension cords was challenging because the instructons were so poor, and some of the 'A' tags were missing. All in all, it took us more than an hour to put the tree together--hardly the '5 minutes' that was promised. Once the tree was put together, I have to say that it is very nice--quite full, and the lights were, for the most part, where they are supposed to be. It did turn on right away, so we had no issues with that or the foot pedal, which works fine. I am satisfied with the new tree, although I am not looking forward to trying to squish it into the poor-quality tree bag that came with it--I think I will have to spring for another one, and split it into 2 bags.All in all, I quite like the tree, and it is nicer than our old one. However, there are some obvious disconnects between how it is supposed to be constructed and how it really is. If you don't mind a challenge, then the end results are fine, and the price is reasonable as a Showstopper.
Nice tree, but....
By Disappointed Shopper
from Peterborough, Ontario
I received my second tree this week and put it together tonight. I say second, because although I was impressed with the fast delivery of my first tree, when I opened it I also saw that there were no coloured bands. These bands were clearly seen and referenced several times in the trees' instruction manual for assembling and disassembling. I called and was offered a replacement...great!! I received the second and found it also didn't have bands, but put it together anyway. When I called to ask about them, I was told they were not included. When I referred to the manual, I was told it was a misprint. Two misprints?? What about all the other reviews??? As an infrequent buyer, I was not impressed with the service given for this purchase.
Much better experience than most!
from Hamilton, ON
I am not sure what happened to everyone else, but I seem to be lucky. My 9 ft tree looks just like the one in the picture. Yes, it is true that there is not colour coding as promised, and yes the branches come fairly tangled with the wires for the lights, but it does assemble into a full, high quality looking tree.Originally we took it out and put together just to see if we would need to return it. It did look like it would need some adjusting and fluffing of the branches but we figured we would wait until we were ready to decorate. Within a period of a day or two, we came to realize that most of the branches settled into place on their own, and at no point was it ever sparse enough to see light through. That, in my books, makes it far superior to any of our store bought trees in years past. We also found the thickness and strength if the branches to be superior. Now that it is decorated, it is perfect!I would recommend this purchase, however not at regular price. The value is more in line with the Showstopper pricing we had paid.