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Shipping & Handling:
Ratings & Reviews
(average rating based on 6 reviews)
of respondents would recommend this to a friend.
Reviewed by 6 customers
Displaying reviews 1-6
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Suction to strong
By Carefull shopper
I have 4 hairy pets and was looking for a compact machine to deal with pet hair on furniture and one that has a hepa filter. My house is small and I have a combination of laminate and linoleum flooring. The machine often sucks so strongly I have to turn it off to break the suction. I have not been able to figure out how to use the accessories with out the long pipe part so trying to clean in confined spaces is very difficult and holding the tool attachments is uncomfortable for my hands. The suction is to powerful for items like stuffed toys or delicate draperies. I do not think I will be able to make much use of the tool assortment included. I also find it gets very hot quickly when using,I like the compact size and the long cord. It is probably a better machine for a larger home with lots of carpets I would have retuned it but do not have a car and would have been out of pocket for the initial shipping.
Bottom Line No, I would not recommend this to a friend
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Hard time getting what I ordered
By Finally Happy
from Hamilton (On)
When my wind tunnel arrived, all of the accessories were missing. I called customer care and they told me to return it and they would send out another one.A week later, vacuum #2 arrived, again with no accessories. I called again and was put through to "escalations" dept. The customer care rep was very understanding and assured me that it would get straightened out. After an entire month of calling back and forth, TSC finally called to say the warehouse mgr personally was checking the box for accessories, and would put shipping labels on himself. Another week went by and I finally received a complete vacuum.Much thanks to the staff in "escalations" for getting the job done.P.S. the vacuum is great!
Bottom Line Yes, I would recommend this to a friend
WOW! I purchased this just so I had a upright cleaner for the upstairs to sit in a corner for quick clean-ups. Well! This turns out to be and is one of the best floor/carpet cleaners I have ever purchased. Never seen one with this much suction in any kind of cleaner upright or other. I've paid up to $1000 for a cleaner but this is the best one I've ever tried.Extremely happy. This one is a keeper!
( 1 of 2 customers found this review helpful)
from Mississauga, Ontario
It's advertised as having such strong suction that the vacuum will stick to the wall vertically. Now imagine that suction on your carpet or floor. Too much suction is not always a good thing. In an effort to compete with Dyson, Hoover thinks strong suction is all that matters. However, I now have a vacuum that is so strong I cannot budge it an inch on certain rugs. I have to turn it off to break the suction. I'm unable to vacuum the area carpets and it even gets stuck on certain parts of the kitchen floor (linoleum), with the beater brush off! It worked well on the hardwood floor and our living room carpet. That's it. I still have to use another vacuum for the area carpets, etc. The tools are also a problem. They suck onto a spot and don't let go. While vacuuming my couch, I had to use the tool at an angle to allow air to escape or it was impossible to use.Bottom line is that this is a great vacuum if you have the right pile of carpet and super even floors. It's russian roulette if you don't. We're not going to return it because of the return shipping cost but you can be assured we won't be ordering anything else from TSC. It's not worth it.
( 1 of 1 customers found this review helpful)
Very powerful But light
It was so light and small when I took out of box - I thought this can't be very powerful. Especially since I have a large dog that sheds. Well ...... Used on my living room rug, dining room rug and then into the kitchen hardwood floor .... WOW. The canister was 1/4 full. Very powerful with the brushes on the rugs and smooth on the floors. Really love my new Hoover
I love my new vacuum!
By Elizabeth - Retired
from Belwood, Ontario
Just finished trying it out and am amazed as to what it picked up, even after I had vacuumed yesterday with my old vacuum! Very nice light weight product which transitions nicely from hardwood to carpet.