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( 1 of 2 clients ont trouvé ce commentaire utile)
excellent customer service from Ikove
de edmonton, alberta
I would like to update the previous review I wrote. I contacted Ikove and their customer service was exceptional. They assured me that the bottles should be sealed and do not know why this happened. They were very concerned and Ikove is sending me the discovery kit free of charge. Although I haven't received the product yet, this review is for Ikoves excellent customer service.
Oui, je recommanderais ceci à un ami
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( 1 of 1 clients ont trouvé ce commentaire utile)
bottles not sealed
I was really looking forward to trying the discovery collection as I am trying to find body products that are free of harsh and toxic chemicals. But when I received the bottles I could tell visually that some had less in than others and also there was no seal on the inside or outside of the bottles. I weighed each bottle, and 2 had 2.5 oz, 1 had 2.6, 1 had 2.7 and 1 2.8 oz. I don't know whether they are supposed to be sealed but they should be. Unfortunately I had to send them back.
Non, je ne recommanderais pas ceci à un ami