Shipping & Handling:
Ratings & Reviews
(average rating based on 9 reviews)
of respondents would recommend this to a friend.
Reviewed by 9 customers
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( 1 of 1 customers found this review helpful)
Worth every penny!
from Sturgeon County
Ordered as a Showstopper, so price was great for a great product. My husband and I are both in our 60s and are using it everyday.
Bottom Line Yes, I would recommend this to a friend
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Ordered this on the 1st paid the extra for the delivery, had to contact the shipping company as I had not heard from them. Contacted the TSC and was told they would look into it, never heard back from them. Did get a hold of the shipping company and they delivered it on the 23rd of Jan. Assembly was no problem, and so far the treadmill is working fine.
So far so good
We ordered the treadmill Jan.01, shipped Jan.06 and received it Jan.15th. The delivery driver was cooperative and I helped to unload it into my carport. The very next day I proceeded to unpack it and was very impressed as to how much care was taken to crate it. I found assembly was very easy following instructions. Probably took about one hour and I had no issues, seeing the bolts had even had a thread lock applied to them was great. Now for the treadmill it works as expected, is quiet and although the speakers are not first rate they are just fine.
I ordered this treadmill on January 1st, but did not receive it until two weeks later. I actually obtained the phone number of the delivery company and left them two messages before I actually could arrange for delivery to my home. I did not request set up for the treadmill. I thought it was quite expensive to do so and I had others to put it together for me. The delivery person said they would place the treadmill just inside my door, but the box is so large it could not be simply put inside the door. I asked if they could bring it down 6 stairs, but the man refused, even after I said I was on my own and could not possibly take it downstairs myself. The box ended up in my one car garage, leaving my car outside until I could get my help. Other than that, the treadmill itself is wonderful and I'm looking forward to many great hours of exercise.
Product good Delivery Bad
The treadmill seems to be good but time will tell.The delivery was not what I paid extra for. When I called them to find when it would be delivered I was told that a time could not be set because it was a shopping channel item. Items would be delivered before 5pm. It arrived just before 8pm.I ordered it Jan 1 received it Jan 14th. I would certainly not pay extra for delivery.
( 2 of 2 customers found this review helpful)
from Edmonton, Alberta
I was very skeptical about the White Glove Service and was worried that the delivery company would let me down. But was I wrong! They were amazing and very professional. Hauled this up 3 flights of stairs to my condo without complaining and had it set up and working in 40 min. The treadmill is great and even though I have only had it for a week, I have used it everyday and will continue. I promise to not let it be a clothes rack!!! The treadmill is very high quality and easy to use. The features are great and I am so happy I bought it. Word of advice, if you don't have patience or someone to help you, do not attempt to build this yourself….get the extra service….so worth it. Thanks TSC!! I am on my way to a healthier lifestyle!!!
Love my treadmill
from Cambridge, Ontario
This is the second time I've written this review..I must have said something that wasn't allowed the first time? I ordered mine Jan 1 and it was delivered nine days later which I think was fair. Two men brought it in and dropped it off inside my door, it was being put upstairs and very heavy and awkward to move. It took three men to get upstairs and turn the right corner to get into the room. I wish I had ordered the premium service to have it assembled, although it is very expensive. The machine was a nightmare to put together the first time. That being said I'm quite satisfied and think it was a good buy at the show stopper price but would never pay the regular price it's being sold for now. It's not ifit compatible which is fine with me, I only use it on speed 2 so far so I can keep my balance..I raise the incline up to 5 so that gives me the intensity. Eventually I hope to be able to use the generous 20 preset programs. The machine is quiet and sturdy and is classified as an entry level treadmill, if you're athletic you may want a higher model for more options. The iPod speakers I could do without..I prefer earbuds for better sound. I love the hand weights bonus. I would definetely recommend this treadmill to my friends but only at the show stopper price.. You could pick up a much higher quality treadmill at the price tsc is asking for it now.
( 5 of 6 customers found this review helpful)
from Miramichi N.B
when my treadmill arrived the delivery driver knocks at my door and asks me if there was someone in the house that could help him....I told him I was here alone, I could see him struggling to bring it in so I went out to help him.....so here I am a customer helping bring in something that I bought......I couldn't believe it, I shop a lot and this has to be the worst service I ever had......
( 4 of 5 customers found this review helpful)
Long Wait for Shipment
from North York, ON
I, too, ordered on January 1st and paid extra for White Glove Shipping (and assembly) totalling $180 in shipping costs. I could have sworn the shipment indicated 5 to 7 business days. Customer Service just told me it will be 13 to 15 business days. All major stores have had sales this past week on comparable treadmills and I could have had one in my basement by now... Disappointed at the service on this one, TSC.