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Shipping & Handling:
Ratings & Reviews
(average rating based on 16 reviews)
of respondents would recommend this to a friend.
Reviewed by 16 customers
Displaying reviews 1-10
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( 1 of 1 customers found this review helpful)
One Happy Customer
I've been power walking outside since June and have become addicted I must say. With snow coming I knew I needed to purchase a Treadmill. I checked around and The Shopping Channel had the best price. It was delivered by two men. My husband followed the step by step directions and assembled it quite easily and in no time. Used it for the first time last night and I'm hooked. I love it. No need to sign up for membership or pay gas to drive to the Gym. Thank you Shopping Channel for offering an alternative for me and a great price.
Bottom Line Yes, I would recommend this to a friend
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( 5 of 5 customers found this review helpful)
Aweful customer service
Bought the white glove service, only to find out they shipped the treadmill the wrong way, resulting in the shipper having to return the treadmill to the shopping channel. Now Instead of honouring the original purchase, shopping channel says I either have to reorder without the white glove service or cancel the order, because the assembly service (white glove sevice promotion) is no longer being offered. I needed this assembled for me. I am extremely dissapointed that the shopping channel would not honour the original order, given that it was their error!Buyer beware!
Bottom Line No, I would not recommend this to a friend
Don't expect the Assembly Service
I ordered this product on Sept 6 by calling the order desk. I ordered the Premium Assembly Service listed on the product overview, and was told that the delivery company would come to my home, set it up and take all the packaging away. They charged me 129 dollars for this service. TSC order desk called it the "white glove service". On Sept 11th got a call from the delivery service that it was ready for delivery BUT they told me they would not setup the machine. I called TSC and customer service said that $129 was not the fee for the "white glove service" – it was 179.38. So I cancelled my first order and reordered paying 179.38 for shipping. TSC said they would refund all my fees (still waiting for this to happen) including shipping for the Sept 6th order. Today (Sept 17) I got a call from the delivery company. They said they would only deliver to my door. They would not carry it downstairs and would not set it up. I again called TSC and was told this "white glove service" was not available for this treadmill. They said they would refund my shipping fee of 179.38 (still waiting for this to happen). THIS IS HORRIBLE CUSTOMER SERVICE and I am not at all happy with TSC. DO NOT order this product or any product which claims that it will deliver and setup as this is not true. You will have to carry it into your home and set it up by yourself or get help as it is quite heavy.
( 22 of 24 customers found this review helpful)
from kitchener ontario
This may or may not be a good product but when I received and set up there seemed to something off... there are a sound coming from the motor which just didn't seem normal. Try to make adjustments but the noise was still there. Decided to contact customer service for this product and told I would be contacted by an independent to come out and fix the treadmill... this never happened.
( 9 of 10 customers found this review helpful)
Get the White Glove Service
from RICHMOND, BC
I would recommend getting the white glove service. We did not! We called our neighbours sons to help get it up the stairs, it was difficult. Also took my daughter and I about 2-3 hours to put together. We found tightening the screws hard. Having said all that, everything works well and I am enjoying the treadmill!
( 7 of 7 customers found this review helpful)
5 Star..from shipping to product :)
from Consort AB
I just had my second child and I needed some help with loosing the baby weight. This product does it all. I seen it as the today's show stopper and had to get it. I paid for the one week shipping and it came exactly one week from the shipped date. The delivery man was so nice and I put it together in only one hour by my self. I use it 30minutes twice a day and I can already se the difference. I told my man if I had to go to the gym it would be $65 plus daycare every month. By far this is the cheaper rout and it's so much more convenient :) thank you Shopping Channel Sincerely, Sirena
( 9 of 9 customers found this review helpful)
Great Entry-level Treadmill!
I bought this treadmill at the showstopper price. It is considered an entry-level treadmill so I don't think it is worth the price it appears today since you can buy one with a lot more features for its current price. The treadmill did take longer than I expected (and what I was quoted) to arrive at my house, but it was easy for 2 people to put together within a hour. We discovered we had a broken part when we were putting it together and had to contact the manufacturer and a replacement part was sent to me very quickly. I love variety of the pre-set programs and this was the major selling feature for me since I find I need the challenge built within the programs to get the best workout possible. It is also nice to have the option to listen to your music through the speakers but you will probably find that you will still listen to your music through earbuds because the sound quality is better. You can change the cuishioning of the deck to soft or hard but I haven't needed to change from the manufacture setting of soft deck. Overall, I would recommend this treadmill to your average person looking to use this treadmill primarily for walking.
Worth every penny!
from Sturgeon County
Ordered as a Showstopper, so price was great for a great product. My husband and I are both in our 60s and are using it everyday.
Ordered this on the 1st paid the extra for the delivery, had to contact the shipping company as I had not heard from them. Contacted the TSC and was told they would look into it, never heard back from them. Did get a hold of the shipping company and they delivered it on the 23rd of Jan. Assembly was no problem, and so far the treadmill is working fine.
( 3 of 3 customers found this review helpful)
So far so good
We ordered the treadmill Jan.01, shipped Jan.06 and received it Jan.15th. The delivery driver was cooperative and I helped to unload it into my carport. The very next day I proceeded to unpack it and was very impressed as to how much care was taken to crate it. I found assembly was very easy following instructions. Probably took about one hour and I had no issues, seeing the bolts had even had a thread lock applied to them was great. Now for the treadmill it works as expected, is quiet and although the speakers are not first rate they are just fine.