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Ratings & Reviews
(average rating based on 17 reviews)
of respondents would recommend this to a friend.
Reviewed by 17 customers
Displaying reviews 1-10
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( 1 of 1 customers found this review helpful)
GREAT VALUE - CAN'T BEAT THE PRICE...
By DAISEY GIRL
This treadmill was a great deal for the clearance price, particularly when I checked prices for comparable treadmills in the current market.However, assembly did not come without major difficulties. First off, the screws which accompanied the machine were larger than the holes which were drilled into the frame. It was extremely fortunate that we were able to solicit the assistance of our "young and fit" son who had the hand power to assemble this machine because of this problem.Now that the machine is set up, my husband and I look forward to using this treadmill on a daily basis with anticipated health improvements, especially during the cold winter months when retired folk like us are not able to walk outdoors and trudge through deep snow.A fabulous price for what we received, however the Courier Company could have extended a little courtesy when asked to set it down in the area in our home where set up was going to take place. This would have taken two minutes tops from the front door! When asked, the dispatcher replied, "sure not a problem if you throw our guys a $20.00 tip, I am sure that they'll be more than happy to oblige"!!Even UPS is more respectful of the elderly than this!! We were not asking for assembly assistance, only a little customer service and respect. I would rate this company a ONE.It may be noted that the cardboard shipping box had some damage, a large hole exposing the contents, however no damage was noted to the contents.
Bottom Line Yes, I would recommend this to a friend
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Good Treadmill, Bad Customer Service
By Kirt the Runner
from Calgary, Alberta
If you want a good treadmill for a good price, and enjoy having it take a month to arrive and getting the run around from customer service, then this is the treadmill for you!!!My "overall rating" is for the treadmill itself. It was easy to build, run smoothly, and is pretty quiet. As I said above, it took a month to arrive and I had 4 different people from customer service give me 4 different reasons why. The only time I had someone who knew what they were talking about was when I contacted TSC via social media, publicly. I found that interesting. I enjoy the treadmill but wouldn't order from TSC again.
Bottom Line No, I would not recommend this to a friend
( 8 of 8 customers found this review helpful)
One Happy Customer
I've been power walking outside since June and have become addicted I must say. With snow coming I knew I needed to purchase a Treadmill. I checked around and The Shopping Channel had the best price. It was delivered by two men. My husband followed the step by step directions and assembled it quite easily and in no time. Used it for the first time last night and I'm hooked. I love it. No need to sign up for membership or pay gas to drive to the Gym. Thank you Shopping Channel for offering an alternative for me and a great price.
( 14 of 14 customers found this review helpful)
Aweful customer service
Bought the white glove service, only to find out they shipped the treadmill the wrong way, resulting in the shipper having to return the treadmill to the shopping channel. Now Instead of honouring the original purchase, shopping channel says I either have to reorder without the white glove service or cancel the order, because the assembly service (white glove sevice promotion) is no longer being offered. I needed this assembled for me. I am extremely dissapointed that the shopping channel would not honour the original order, given that it was their error!Buyer beware!
( 28 of 30 customers found this review helpful)
from kitchener ontario
This may or may not be a good product but when I received and set up there seemed to something off... there are a sound coming from the motor which just didn't seem normal. Try to make adjustments but the noise was still there. Decided to contact customer service for this product and told I would be contacted by an independent to come out and fix the treadmill... this never happened.
( 10 of 11 customers found this review helpful)
Get the White Glove Service
from RICHMOND, BC
I would recommend getting the white glove service. We did not! We called our neighbours sons to help get it up the stairs, it was difficult. Also took my daughter and I about 2-3 hours to put together. We found tightening the screws hard. Having said all that, everything works well and I am enjoying the treadmill!
( 8 of 9 customers found this review helpful)
5 Star..from shipping to product :)
from Consort AB
I just had my second child and I needed some help with loosing the baby weight. This product does it all. I seen it as the today's show stopper and had to get it. I paid for the one week shipping and it came exactly one week from the shipped date. The delivery man was so nice and I put it together in only one hour by my self. I use it 30minutes twice a day and I can already se the difference. I told my man if I had to go to the gym it would be $65 plus daycare every month. By far this is the cheaper rout and it's so much more convenient :) thank you Shopping Channel Sincerely, Sirena
( 10 of 10 customers found this review helpful)
Great Entry-level Treadmill!
I bought this treadmill at the showstopper price. It is considered an entry-level treadmill so I don't think it is worth the price it appears today since you can buy one with a lot more features for its current price. The treadmill did take longer than I expected (and what I was quoted) to arrive at my house, but it was easy for 2 people to put together within a hour. We discovered we had a broken part when we were putting it together and had to contact the manufacturer and a replacement part was sent to me very quickly. I love variety of the pre-set programs and this was the major selling feature for me since I find I need the challenge built within the programs to get the best workout possible. It is also nice to have the option to listen to your music through the speakers but you will probably find that you will still listen to your music through earbuds because the sound quality is better. You can change the cuishioning of the deck to soft or hard but I haven't needed to change from the manufacture setting of soft deck. Overall, I would recommend this treadmill to your average person looking to use this treadmill primarily for walking.
( 6 of 6 customers found this review helpful)
Worth every penny!
from Sturgeon County
Ordered as a Showstopper, so price was great for a great product. My husband and I are both in our 60s and are using it everyday.
Ordered this on the 1st paid the extra for the delivery, had to contact the shipping company as I had not heard from them. Contacted the TSC and was told they would look into it, never heard back from them. Did get a hold of the shipping company and they delivered it on the 23rd of Jan. Assembly was no problem, and so far the treadmill is working fine.