Shipping & Handling:
Ratings & Reviews
(average rating based on 18 reviews)
of respondents would recommend this to a friend.
Reviewed by 18 customers
Displaying reviews 1-10
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( 1 of 1 customers found this review helpful)
Good so far
I've used it almost everyday learning to do SMOOTHIES. Enjoy the ease of using and cleaning.
Bottom Line Yes, I would recommend this to a friend
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( 5 of 5 customers found this review helpful)
Not sure it was worth all the trouble
By Mom and chief cook
from Vancouver, BC
I purchased this item as a showstopper almost a year ago. At first we were thrilled. Although it was annoying that it did not fit under the counter, we were so impressed with the power of the machine to blend smoothies and other items so smoothly that we found a place for it. We also weren't happy that the jug stained quite badly so it always looks dirty. We used it everyday for morning smoothies and for making sauces, etc. After 6 1/2 months, for no apparent reason, it started getting loud and the motor started smoking right in the middle of a smoothie. We put in a request for a replacement and were assured a 4 to 6 week time for a warrantee replacement. After 6 weeks I contacted the only phone number I could find and was told that there was some problem and it was being corrected. Then after another 2 weeks I was told that it was being shipped immediately. Then after yet another 3 weeks the customer service person kept repeating that that it was being processed...and had no other reason for the delay. After another 6 weeks and 3 emails to customer service we finally received the replacement. I just hope we get our money's worth out of this one. Next time we will check out the customer satisfaction of different products and companies before investing so much money into a blender.
Bottom Line No, I would not recommend this to a friend
( 4 of 4 customers found this review helpful)
Disappointing product and experience
from Toronto (Ontario)
I bought one of these blenders from the Shopping Channel. After a few months, the jar started leaking, and damaged the motor base. The jar also turned yellowish, and was very difficult to clean. I have been dealing with Customer Service for a replacement. After 3 months' wait, they shipped me a replacement that was not similar to the one I bought. They are now refusing to ship me one which is identical to my original purchase. I have escalated this directly to Mr Puck, and am waiting to hear back. I am very disppointed by the quality of the product and the way that my problem is being handled.
( 7 of 7 customers found this review helpful)
My Experience with this Blender
from Ottawa, Ontario
Fortunately, when I purchased this blender the extended return time was January 17. Lucky me!!Like the other reviewer, my container stained badly within the first weeks. Also, I was not able to control the speed when adding larger items to the soup. I tried the WP web site and no luck--no response. Also, just a very few recipes in their book--I used the Vitamix recipes on their web site.I returned this blender and lucky me, I bought the Vitamix. More control, no staining--just great.I would not recommend buying this blender.
( 8 of 8 customers found this review helpful)
I have been using the blender for a few months now, and it works well so far but I do have a few issues with it.The container is now yellow, as I made a curry soup with it and it discoloured it!Also, when i was making the soup, i put the ingredients in the container, made sure that the lid was securely on, pressed the soup icon and pressed start.within three minutes (the soup cycle goes for 8 minutes) there was soup coming out from under the clear plastic piece of the lid.i checked that the lid and the clear plastic piece were on securely and they were, the soup was just spewing out, all over my walls and counter.Unfortunately, i had had it too long to send back.I also wish that I had waited and got the Vitamix!
( 10 of 10 customers found this review helpful)
Don't buy it.
from Cambridge, ON
I gave it two stars because at first it worked great, my husband and I used it to make smoothies everyday for 6 months, then it started making grinding noises and a funny smell and we had to stop using it. I contacted customer service back in September ('13) and was told I should receive a replacement jar within 4-6 weeks. That was 3 months ago, and I'm still waiting for it. I've called 3 times since then, and was told the same thing as I was told during the first call. I emailed the head quarters customer service 2 weeks ago, I have not heard from them. Bottom line, I really regret not saving up a few more dollars and buying the Vitamix.
( 5 of 6 customers found this review helpful)
I love it !
from Red Deer AB
I got it about 4 weeks ago and I am very happy with it although it dose not fit under the kitchen cabinets .I use it every day for the green veggies and fruit smoothie .I tried to make an orange color soup but it didn't turn out good, it had a raw taste to it.I guess I didn't do it properly
Love this blender!
from Montreal (Quebec)
Since I got it, I use it almost every day. Tried soup, juice, smoothie, ice cream, sorbet, everything comes out great. I agree that the base is big but it is so useful that I found room for it ))) Luv it!
from Lindsay, Ontario
It would have been beneficial if the dimensions of the blender were given....it is very tall and doesn't fit under the cupboards. The demonstration on TV showed the blender making ice cream, pies etc...this was the reason that I purchased it. When you receive the blender and booklet, it has about 6 recipes...all things that I would not make. I find the marketing very misleading.
By Barb Ancaster
from Ancaster, Ont.
I have used my new blender nearly every day since it arrived and love it. It is so easy to use and just as easy to clean. My only complaint is there aren't enough recipes included with the blender. I watched the recent Vitamix commercial and they offered a wide range of recipes with their blender. If I had a choice in the beginning and had seen both blenders and what they had to offer I probably would have bought the Vitamix - if only for the recipe book.Something to think about Mr. Puck.But, I do love my W.P. Blender and will try to find more recipes online.