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Shipping & Handling:
Ratings & Reviews
(average rating based on 66 reviews)
of respondents would recommend this to a friend.
Reviewed by 66 customers
Displaying reviews 1-10
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Disappointed in product
from Toronto, ON
We too bought it in March and tonight just after cooking our burgers, the grill shut right off. We first noticed the blue display had gone and then unplugged and plugged back in and nothing. We thought our outlet had gone but tried another but nothing. We have only used it 5 times. I guess our next battle will be calling their customer service in the morning. We were going to get another one for a gift but thankful we didn't now. We find it interesting that many others purchased this around the same time and experienced the same issue with their product. We had high hopes of this grill lasting longer with his name behind this product.
Bottom Line No, I would not recommend this to a friend
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from Toronto, Ontario
The grill it self for baking is not horrible but the clean up is the worst! whoever said this thing is easy to clean is clearly not doing a good job! I scrubbed, soaked it in soapy water tried that Earth Brite stuff on it and nothing! This isn't the only Wolfgang Puck product that I've had problems with NEVER again with Wolfgang Puck!
( 1 of 1 customers found this review helpful)
Will never buy a Wolfgang Puck item agai
from London, Ontario
bought the Panini grill in March 2014 died on the weekend. Trying to get it replaced has been a nightmare as you need to deal with people in Hollywood Florida. Told us to cut the plug end off and ship to them. In the meantime we put a new end on and still does not work. So this would take weeks to do and still no result.
I lost my money
from Pointe Claire, Quebec
I love Wolfgang Puck's products and I had no problems until now. I was reading the reviews about the grill stopping all of a sudden to work and I was thinking some people got some lemons. Well the fourth time I used it just it shut down in the middle of the cooking. As the 30 days were gone I just followed the example of other reviewer and I threw it directly to the garbage. I thought the reviews are used also by the shopping channel in order to get quality products for the satisfaction of the customers. Apparently this is not true as the grill continues to be sold and it was part of the last visit some days ago. I just hope people will read our reviews and return it in due time so they do not also loose their money. Extremely disappointed that Wolfgang agreed to have his name on such a poor product.
Hopefully the replacement will last ...
Absolutely LOVED this until it stopped working after a few weeks, returning it today for a replacement & will update this review if the next one lasts longer..
Fantastic and Convenient
We have had the grill for six to seven yearsVery convenient and we use at least five times a weekLoveit
Bottom Line Yes, I would recommend this to a friend
Not the best ...
By I heart shopping!
from Northwest, ON
Bought as a showstopper a few months ago ... even at that price I feel it was not worth it! Grill lacks quality just like the other couple of Wolfgang's products I have purchased in the past (will not be buying anymore again). Ok for sandwiches, but anything else is just too much trouble (esp. bacon). I don't understand how anyone can say it is easy to clean ... it is extremely hard to clean & winds up making a mess everywhere. Will be purchasing another George Foreman instead - just much easier to use.
We bought this grill when it was a show stopper a couple of months or so ago. My husband and I are seniors and it was perfect for cooking a couple of chicken breasts or a couple of hamburger patties. It made great grilled cheese sandwiches a couple of times too. Then tonight when we were cooking two small steaks it just quit. Had to dig out a frying pan to hurriedly finish cooking our meal. We've had it too long to send back so I guess we're out both our money and the grill. We used it only five or six times altogether. Terribly disappointed!
By Not Happy
from Kingston Ontario
I bought this it work great for two weeks then stopped working no lights no heat so I sent it back and got another one it worked for all of two months same problem
Loved it when it worked
from Keswick, ON
I have to say my husband and I thought it was the best thing next to sliced bread!!! Until it stopped working, just like that. Nothing!!! WP customer service, good luck getting any response by email or phone. I was on hold for over an hourI would not recommend it at all.