We've got you covered! Protect your purchase for an additional year.
This service is available for all items, including Fine and Fashion Jewellery items. The service can be purchased through phone-in orders only at this time, and is not available through web orders or IVR orders.
The Extended Warranty begins after the manufacturer’s warranty ends and lasts for a one year period. An additional year of the Extended Warranty may be purchased. Generally, items that are $200 or greater are repaired and items that are less than $200 are replaced or a credit is given.
In a case where the product cannot be repaired, a voucher will be sent that can be used towards tSc merchandise. We encourage customers to purchased their Extended Warranty at-time-of-purchase, at the published rates below. If the Extended Warranty is purchased at a later date, it must be purchased at a higher price through this external supplier number: 1-866-302-4859.
What is not covered?Misuse –i.e. Customer that uses a product incorrectly and damages it
Abuse – i.e. Customer damages the product themselves
Acts of God – Rain, Lightning, etc.
Benefits of the Extended Warranty- Protect your purchase for an additional year.
- Have that peace of mind knowing your item is covered for repair, theft or loss.
- Customer Service is provided 7 a.m. to midnight EST 7 days a week.
- Transferable plans – If you purchase the product as a gift, the warranty can be transferred over to the new owner’s name at any time.
- Renewable plans – You can renew your warranty at the end of its term.
- One time cost only – no deductible, no charge for parts, no charge for labour at any time.
- The Extended Warranty plan has the same 30-day money back guarantee as all other tSc items.
For Electronics, Fitness Equipment and Battery-Operated Items
| tSc Product Price | Ext Warranty Price | Type of coverage |
| $1.00-49.99 | $ 6.99 | Replacement |
| $50.00-99.99 | $ 9.99 | Replacement |
| $100.00-199.99 | $ 19.99 | Replacement |
| $200.00-299.99 | $ 36.99 | Repair/Theft/Loss |
| $300.00-499.99 | $ 46.99 | Repair/Theft/Loss |
| $500.00-799.99 | $ 59.99 | Repair/Theft/Loss |
| $800.00-999.99 | $ 89.99 | Repair/Theft/Loss |
| $1000.00-1999.99 | $ 199.99 | Repair/Theft/Loss |
| $2000.00-2999.99 | $ 279.99 | Repair/Theft/Loss |
| $3000.00-3999.99 | $ 349.99 | Repair/Theft/Loss |
| $4000.00 Plus | $ 499.99 | Repair/Theft/Loss |
For Jewellery
| tSc Product Price | Ext Warranty Price | Type of coverage |
| $1.00-49.99 | $ 5.95 | replacement |
| $50.00-99.99 | $ 9.95 | replacement |
| $100.00-149.99 | $ 14.95 | replacement |
| $150.00-199.99 | $ 19.95 | replacement |
| $200.00-399.99 | $ 34.95 | repair |
| $400.00-599.99 | $ 54.95 | repair |
| $600.00-799.99 | $ 69.95 | repair |
| $800.00-999.99 | $ 89.95 | repair |
| $1000.00-1999.99 | $ 119.95 | repair |
| $2000.00-3499.99 | $ 159.95 | repair |
| $3500.00-4999.99 | $ 199.95 | repair |
If you have already purchased the extended warranty plan and have any questions or concerns please call 1-866-302-4859.
