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| | | 30 Day Money Back Guarantee
We want you to be happy with every purchase. If for any reason, you are not completely satisfied with your purchase you can return it to us within 30 days for a full refund, including your original shipping and handling charges . Health and beauty products are subject to reasonable trial (moderate use of the product). We only accept unopened Music and Movies.
Returning Items
1. Re-package the item(s) along with all parts in the box that it came in or one appropriate for shipping.
2. Complete the back of your Order Summary by selecting a reason for your return and place it inside the box. You may wish to keep a copy for your records.
3. Ship your item(s) via an insured method and keep a copy of the tracking number until your refund has been processed.
Insuring your return
We are not responsible for packages that are returned without insurance. Insurance protects you against theft or loss of the item you're returning. An insurance tracking number is required to verify that your order has been received by our warehouse. Please note Canada Post doesn not insure Jewellery.
Returning an item in person
We do not accept in person returns. All returns must be mailed to the appropriate address listed on your order summary.
Refunds
Refunds are issued within seven business days after we receive the returned item(s) by the same payment method used to purchase the item(s). | |
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