Shopping with us is 100% safe & secure. We've provided 19+ years of secure telephone shopping and guarantee the same level of security with our online transactions.
At The Shopping Channel, safe shopping means you pay nothing if unauthorized charges are made to your credit card as a result of ordering online with us.
Your bank cannot hold you liable for more than $50 worth of fraudulent charges. If your bank does hold you liable for any of this $50, The Shopping Channel will cover the entire liability for you, up to the full $50. The Shopping Channel will cover this liability only if the unauthorized use of your credit card resulted, through no fault of your own, from purchases made at The Shopping Channel while using the secure server.
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
The Shopping Channel is a proud member of the Rogers Group of Companies. The Rogers Group of Companies have one single policy regarding the privacy of your information. Please see our Privacy Policy below. If you have any questions regarding our Rogers Privacy Policy as it relates to The Shopping Channel, please contact Graham Kingma at 905-362-7897.
1. This policy applies to Rogers Communications, Rogers Cable, Rogers Wireless and Rogers Media which are referred to here collectively as Rogers. At Rogers, the security and integrity of our customers’ personal information is important to us. We take every reasonable measure necessary to protect the privacy of our customers while providing the high level communication services they expect.
2. Rogers’ privacy practices are in accordance with all federal and provincial laws and regulations. We are compliant with the Personal Information Protection and Electronic Documents Act, and where applicable with the privacy rules established by the Canadian Radio-television and Telecommunications Commission.
3. At Rogers, we collect customer information for one or more of the following purposes:
- To provide a positive customer experience, and deliver, bill for, and collect payment for products and services;
- To understand customer requirements and make information available regarding products and services offered by Rogers and its agents, dealers and related companies;
- To manage and develop Rogers business and operations;
- To meet legal and regulatory requirements; and
- To obtain credit information or provide it to others.
4. Rogers does not use or disclose personal information for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Rogers retains personal information only as long as necessary for the fulfillment of those purposes.
5. Rogers informs customers of the existence, use and disclosure of their personal information upon request and gives them access to their information.
6. Rogers ensures that customer information is accurate, complete and up-to-date. Customers can challenge the accuracy and completeness of the information and request amendments as appropriate.
7. Rogers companies share information with other Rogers companies or their agents and authorized dealers, in order to offer customers products and services that they may find attractive. Notices on sharing information are contained in each company’s application forms, invoices and web sites. If customers do not want to be marketed with these products and services, they can contact Rogers (see How To Contact Rogers below).
8. A senior company officer has been appointed as the Privacy Officer at Rogers. The Privacy Officer is accountable for all personal information at Rogers. To contact the Privacy Officer or file a complaint, write to:
Privacy Officer, Rogers Group of Companies
333 Bloor Street East
Toronto, Ontario
M4W 1G9
Phone #: 416-935-2525
Or email: privacy@rci.rogers.com
9. Customers that wish to obtain:
- more information about this Commitment to Privacy;
- access to, or more information about, their personal information held by Rogers; or
- make a privacy-related complaint;
may contact a Shopping Channel customer service representative who, if necessary, will refer the customer to the Rogers Privacy Officer.
How to Contact Rogers
Customers of The Shopping Channel
You can have their name marked “Do Not Contact” by contacting a Customer Care Representative at the phone number listed on their invoice. You can un-subscribe to www.TheShoppingChannel.com newsletters by visiting us at www.TheShoppingChannel.com
Customers of Rogers Cable and Rogers Wireless
You can have their name marked “Do Not Contact” by contacting a customer service representative at the phone number listed on their invoice.
Subscribers to Rogers Media consumer magazines
Notices about “Subscriber Services” that appear in each consumer magazine explain how to change your “Mail Preference” for receiving mailings from other organizations. To have your mailing address excluded from mailings by other organizations, provide your subscriber information in one of the following ways:
E-mail: rmpublishing@indas.ca (please put "privacy" in the subject line)
Mail:
Privacy Request
Magazine Subscriber Services
Box 860
Markham, Ontario
L3P 8H8
Telephone:(416) 596-5523
Fax: (416) 596-2510
Registered users of Rogers Media web sites and e-mail newsletters
You can update your “Marketing Permissions” by establishing a user profile. From the web site, click on “Register” to establish a profile or on “Login” to update your permissions.
By accessing any areas of TheShoppingChannel.com you acknowledge the notices, and agree to the terms and conditions, set out below.
Your Account
You are responsible for all activity on your account, including all purchases made by you or anyone you allow to use your account, including your children, other members of your family or friends. This means that, unless your account or credit information is obtained unlawfully or fraudulently by someone other than those authorized to use your account, you will be responsible for all usage and purchases under your account. You agree to authorize The Shopping Channel to charge purchases you make on-line to the credit card you supplied to The Shopping Channel when you purchased any products and/or services offered on the TheShoppingChannel.com Web site.
Copyrights & Trademarks
All TheShoppingChannel.com Web site design, text, graphics and arrangement is © The Shopping Channel, 2004, except where noted. TheShoppingChannel.com Web site and all content provided on the TheShoppingChannel.com Web site is protected by copyright, trade-mark, and other applicable intellectual property and proprietary rights laws, and is owned, controlled, and/or licensed by The Shopping Channel and/or its affiliates and related companies. Nothing contained on TheShoppingChannel.com Web site should be considered as granting, by implication, estoppel, or otherwise, any licence or right to use any trade-marks, logos, or other names, including, but not limited to, those identifying The Shopping Channel and/or its affiliates and related companies or their respective products and services displayed on the TheShoppingChannel.com Web site, without the expressed written consent of The Shopping Channel or such third party that may own such trade-marks, logos and other names displayed on the TheShoppingChannel.com Web site.
Use of Intellectual Property
No information or material from the TheShoppingChannel.com Web site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way whatsoever except that you may download one copy of the materials on any single computer, for your personal, non-commercial home use only, provided you keep intact all copyright and proprietary notices. You agree that you do not acquire any ownership rights in any downloaded content. You agree to abide by all copyright notices, information and restrictions contained in any content on the TheShoppingChannel.com Web site and any content accessed through the TheShoppingChannel.com Web site.
You will use the TheShoppingChannel.com Web site and any content, material, or information found on the TheShoppingChannel.com Web site solely for lawful purposes. You shall not upload to, distribute to, or otherwise disseminate through the TheShoppingChannel.com Web site any material or information of any kind that is libelous, defamatory, obscene, pornographic, abusive, or otherwise violates any law or infringes or violates any rights of any other person or entity, or contains a solicitation of funds, advertising, or a solicitation for goods or services. You will be solely responsible for the content of any material or information that you make available through the TheShoppingChannel.com Web site. You will also be liable for any loss or damage resulting, directly or indirectly, from your making any material or information available through the TheShoppingChannel.com Web site.
The Shopping Channel has no obligation to, and does not and cannot review, every item of material or information that you and users other than yourself make available through the TheShoppingChannel.com Web site, and The Shopping Channel is not responsible for any of this material or information. However, The Shopping Channel reserves the right to monitor, delete and/or refuse to transmit, move, or edit any material or information, in whole or in part, without notice to you, that it deems in its sole discretion, unacceptable, undesirable or in violation of any law.
You hereby grant to The Shopping Channel a worldwide, royalty-free, perpetual, irrevocable, non-exclusive right and licence to use, reproduce, modify, adapt, publish, translate, distribute and sub-licence any and all material or information submitted by you to the TheShoppingChannel.com Web site and/or to incorporate it in other works regardless of form, medium or technology.
Disclaimer of Warranties & Limitation Of Liability
The Shopping Channel AND ITS SUPPLIERS PROVIDE THE PRODUCTS AND/OR SERVICES SOLD BY The Shopping Channel ON TheShoppingChannel.com Web site AND ALL CONTENT, MATERIAL, INFORMATION OR POSTINGS FOUND ON OR ACCESSED THROUGH THE TheShoppingChannel.com Web site, ON AN "AS IS" BASIS, EXCEPT FOR MANUFACTURERS’ STANDARD WARRANTIES. The Shopping Channel, ITS AFFILIATES AND RELATED COMPANIES, AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS AND AGENTS, AND ITS SUPPLIERS EXPRESSLY DISCLAIM ANY AND ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, EXPRESS AND IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY AND ALL REPRESENTATIONS AND WARRANTIES OF TITLE AND NON-INFRINGEMENT, AND ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABLE QUALITY, FITNESS FOR ANY PARTICULAR PURPOSE, SUITABILITY FOR ANY PARTICULAR PURPOSE, AND ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS ARISING FROM ANY COURSE OF DEALING OR USAGE OF TRADE, WITH RESPECT TO THE TheShoppingChannel.com Web site. neither The Shopping Channel NOR ITS AFFILIATES AND RELATED COMPANIES, AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS AND AGENTS NOR ANY OF ITS SUPPLIERS makes any representations or warranties as to the accuracy, TIMELINESS, reliability, TRUTHFULNESS OR completeness OF THE TheShoppingChannel.com Web site OR THE CONTENT CONTAINED IN OR ACCESSED THROUGH THE TheShoppingChannel.com Web site, INCLUDING, BUT NOT LIMITED TO, THE contents of any content, information, material, OR posting found on the TheShoppingChannel.com Web site, any PRODUCTS AND/OR Services provided through the TheShoppingChannel.com Web site, or any links to other sites made available on the TheShoppingChannel.com Web site OR THE CONTENT CONTAINED ON SUCH SITE(S), OR AS TO THE CONTINUOUS OR ERROR FREE USE AND OPERATION OF THE INTERNET OR THE TheShoppingChannel.com Web site. NEITHER The Shopping Channel NOR ITS AFFILIATES AND RELATED COMPANIES, AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS OR AGENTS MAKES ANY REPRESENTATIONS OR WARRANTIES THAT THE TheShoppingChannel.com Web site OR ACCESS TO AND USE OF THE TheShoppingChannel.com Web site WILL BE UNINTERRUPTED, ERROR FREE, OR FREE FROM DEFECTS, VIRUSES OR OTHER HARMFUL COMPONENTS. You expressly agree that use of the TheShoppingChannel.com Web site is at your sole risk.
INFORMATION PROVIDED ON THE TheShoppingChannel.com Web site CONTAINS INFORMATION, REFERENCES AND/OR CROSS REFERENCES TO The Shopping Channel, ITS AFFILIATES AND RELATED COMPANIES’ PRODUCTS AND SERVICES THAT MAY NOT BE AVAILABLE IN YOUR LOCAL AREA AND The Shopping Channel, ITS AFFILIATES AND RELATED COMPANIES MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE AVAILABILITY OF SUCH PRODUCTS AND SERVICES IN YOUR LOCAL AREA AND SUCH REFERENCES DO NOT IMPLY THAT The Shopping Channel, ITS AFFILIATES AND RELATED COMPANIES INTEND TO PROVIDE SUCH PRODUCTS OR SERVICES IN YOUR LOCAL AREA. The Shopping Channel RECOMMENDS THAT YOU CONSULT WITH The Shopping Channel FOR INFORMATION REGARDING THE PRODUCTS AND SERVICES WHICH MAY BE AVAILABLE TO YOU IN YOUR LOCAL AREA. WEB SITES ACCESSED VIA LINKS OR OTHER MEANS FROM THE TheShoppingChannel.com Web site HAVE, UNLESS OTHERWISE INDICATED, BEEN INDEPENDENTLY DEVELOPED BY THIRD PARTIES.
Under no circumstances, including, but not limited to, negligence, GROSS NEGLIGENCE, NEGLIGENT MISREPRESENTATION AND FUNDAMENTAL BREACH shall The Shopping Channel or ITS affiliates AND RELATED COMPANIES, AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, employees, CONSULTANTS AND AGENTS be liable for any DIRECT, indirect, incidental, special or consequential damages OR ANY LOSS that result from THE FAILURE OR DELAY IN THE DELIVERY OF, OR THE use of, or the inability to use, ANY PRODUCTS AND/OR SERVICES PURCHASED BY YOU, AND any content, information, material, OR postings on the TheShoppingChannel.com Web site, DIRECTLY OR INDIRECTLY, OR THE TRANSMISSION OF CONFIDENTIAL OR SENSITIVE INFORMATION OVER THE INTERNET. These limitations apply regardless of whether the party liable or allegedly liable was advised, had other reason to know, or in fact knew of the possibility of such damages. You specifically acknowledge and agree that neither The Shopping Channel nor ITS affiliates AND RELATED COMPANIES, NOR EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, employees, CONSULTANTS AND AGENTS shall be liable for any defamatory, offensive or illegal conduct of any user, including you.
Miscellaneous Terms
We do our best to provide you with the most up-to-date and accurate information. In the event that an error does occur, we reserve the right to correct or cancel an order at any time, and/or edit an order to reflect the correction, and/or correct the error on our Web site
Any disputes arising hereunder shall be governed exclusively by the laws of the province of Ontario and the laws of Canada applicable therein, without giving effect to their conflict of laws principles. You expressly consent to the exclusive forum, jurisdiction, and venue of the courts of Ontario and/or the Federal Court of Canada in Ontario, or any other judicial district or jurisdiction as The Shopping Channel may determine in any and all actions, disputes, or controversies relating hereto. The parties have required that the Terms and Conditions and all documents relating thereto be drawn up in English. Les parties ont demandé que cette convention ainsi que tous les documents qui s’y rattachent soient rédigés en anglais.
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