We noticed that you're not using the latest version of Internet Explorer. You'll still be able to use our site, but it might not work or look the way it's supposed to. We recommend upgrading your browser.
Click on an icon below to download the latest version of Internet Explorer or another browser now.
If you're unable to download the latest version of Internet Explorer, please ensure you have compatibility view turned off.
How to disable compatibility view
Shipping & Handling:
Ratings & Reviews
(average rating based on 93 reviews)
of respondents would recommend this to a friend.
Reviewed by 93 customers
Displaying reviews 1-10
Back to top
( 1 of 1 customers found this review helpful)
I so wanted to love this!
By TSC Shopper
I used this product for about 10 days. My main disappointment was the heat didn't seem consistent. It was either scorching on high or barely warm on low. I just felt it wasn't heating properly at all. After a trial period it just wasn't good enough for the money and I had no pain relief whatsoever. The product does look well made and I liked the flexibility and how it could conform to different body areas. If the heat aspect would have been better I think it could be a winner.
Bottom Line No, I would not recommend this to a friend
Was this review helpful?
Yes / No
- You may also
flag this review
( 2 of 4 customers found this review helpful)
from Tisdale Saskatchewan
I bought the Thermotex very sceptically last winter. I suffer from Chronic pain in my shoulder. I have had 4 surgeries and am in line for my 5th surgery on the same shoulder. I am 37 and the mother of 5 plus i work full time. My pain is so life consuming that there are days I literally cannot get out of bed without a large dose or narcotics. When i bought the heating pad i was pleasantly surprised at how it works. IT heats up quickly and the heat is so wonderful. I literally sleep on this pad every night with it wrapped around my arm or under my shoulder. I take it to work where i pass it around to anyone with an ache, it warms you to the core and the relief is so wonderful. You can feel the heat in your whole body. Such a wonderful comfort. I literally have used the heat pad every single day since i bought it. I still use my pain meds but not as many and I find this extremely helpful. Thank you!
Bottom Line Yes, I would recommend this to a friend
( 0 of 1 customers found this review helpful)
buying a second....
from Burnaby, BC
I purchased this last year for myself and love it! I have used it for my back, hips, legs, ankle, arms, etc. It heats quickly and does a great job of relaxing sore muscles. I'm buying one for my Mother this time around.
( 6 of 6 customers found this review helpful)
I purchased my Thermotex 1.5 year ago. One of the unit did not heat up; therefore I called the company. Next day I received a new one sent by express mail. The director of the company called for follow up if I received it. She told me that I don't have to rush to return the other one just when I feel better because I fight cancer. What a great customer service. I suffer from lot of pain due to chemotherapy and other pain caused by cancer. This is an excellent product to reduce the pain naturally. Also, I read an article from a Japanese doctor that 20 years ago he had 4 stage cancer and he used infrared pad to fight his cancer. Today, he is still alive. I use my pad every day. Thank you Thermorex.
( 6 of 7 customers found this review helpful)
Did not work for me
The heating element did not heat up for me - warm was about as good as it got. NO DEEP HEAT - I am returning it
( 2 of 3 customers found this review helpful)
Great therapeutic system
My Anesthetist Pain Management Dr. recommended me this for my back pain caused by herniated discs with nerve impingement in my lumbar spine. After using this platinum infrared heating pad my MRI results were much improved. I have been using this pad for 6 years and would never use a heating pad as this pad doesn't burn your skin yet penetrates almost 2-1/2" into the muscles and nerves to provide increase circulation and pain relief. The platinum is flexible and wraps around back or knee or arm. The gold pad is rigid but just as effective. Great buy!Thanks Thermotex
( 3 of 4 customers found this review helpful)
Thank you Thermotex!
I used to have to go to therapy for my neck and shoulders every week. Since I bought this product I don't have to go anymore. I use it as soon as I start to feel some tension, but sometimes even the night before I know I will be doing heavy physical activity. It works wonders for me, and I can' live without it!
Use every day
from Cochrane, On
I use my heating unit every evening and it is very helpful with my condition (pelvic congestion syndrome). Not a miracle cure but helps more than a normal heating pad did. It is a expensive product and glad I bought it on sale, but does what I wanted and expected it to.
Couldn't be without this
By Lynda the bird lover
from Sherwood park, Alberta
This is a great product, so happy I bought it, relieves my aches and pains , in fact I bought two, so I'd always have one. I also bought the foot one as well fantastic for aching sore feet.
( 5 of 5 customers found this review helpful)
Didn't work for me
from Montreal, Quebec
I bought this based on the positive comments this apparatus received because as one reviewer stated, when you have pain you'll try anything to get rid of it. Unfortu ately, the Thermotex Platinum System did not work for me. I used it several times a day as outlined in their manual over a 3 week period and got no relief whatsoever. It felt good while it was on my arm, though it is very bulky and stiff, but the second I turned it off, the pain was still there. And you would think that for the price it would have a timer and perhaps an automatic turn off option. Happy to say I sent it back to TSC yesterday.