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Ratings & Reviews
(average rating based on 13 reviews)
of respondents would recommend this to a friend.
Reviewed by 13 customers
Displaying reviews 1-10
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( 6 of 7 customers found this review helpful)
Just got umberella a few weeks ago
from Kitchener, Ontario
So far so good but I am concerned now after reading the reviews on this.I have to agree that the metal used in the poles is thin, my first reaction when seeing them was that they are too thin.Lights look really cool at night,guests commented on them.As I say,so far so good no complaints to date.I will post a review again at a later date.If most of the reviews are correct then TSC should investigate their products quality more.4 stars but with an asterex!
Bottom Line Yes, I would recommend this to a friend
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( 3 of 5 customers found this review helpful)
from Burlington (Ontario)
I wish I had read the reviews prior to purchasing 2 of these umbrella's. I have only had the product for a few weeks. They have only been up a few times but so far, everything is fine. Hope I am one of the lucky ones.
Bottom Line No, I would not recommend this to a friend
( 7 of 7 customers found this review helpful)
Don't waste your money
Purchase 9ft model which came very quickly last year when I put it up this spring (jun) the shaft bent and wind ripped out the umbrella at top tearing all the solar wiring and also the at switch. Took it to my little work shop drove a round stock wood shaft up the shaft of the umbrella. Remove all the solar wiring and installed new wires and improved soddering and connections. Now much more solid, better wiring and works great (ps took me two days work) Metal & wiring are very sub standard...Mickey Mouse Quality when could have great product as the lighting is great......Beware !!
( 8 of 10 customers found this review helpful)
Not worth money
When first delivered a spoke was broken and all lights didn't work. This Spring found main bracket was broken and it could not be put up. Now in garbage.
( 6 of 8 customers found this review helpful)
It's alright but!
from Wasaga Beach (ON)
This is my 2nd one...first worked really well the first year but when it was up this year it just snapped off.So be careful!
( 31 of 32 customers found this review helpful)
Very Poor Workmanship
Wow...I thought I was the only one that had this problem. Had this product for 40 days and it snapped in half right at the pivet point on the pole. No real wind and it landed on one of my guests. Small lacerations but thank goodness he wasn't hurt worse. Would never buy another one of these again. I have always had confidence in the pieces that I buy from The Shopping Channel, but now that I see that there have been so many issues with these umbrellas and they have done nothing to resolve the issue with their customers, I will think twice before buying anything from here again
( 7 of 9 customers found this review helpful)
I love this umbrella!
I must have hade better luck! I ordered this as a showstopper way back when, and I love it. It arrived intact, it is sturdy and it looks amazing at night. During the day it protects well against the sun. I am not the easiest customer either - I return things if i am not 100% satisfied! I am definitely happy with this product.
( 22 of 22 customers found this review helpful)
Do not buy!
from New Waterford, NS
The pole broke in half the second time we used it. The pole is constructed from that cheap white metal that breaks so easily. Unfortunately we couldn't return it as the 30 days trial period had passed. Total waste of money. Biggest disappointment I have ever had with the Shopping Channel. The Shopping Channel should stop selling this item.
( 23 of 23 customers found this review helpful)
Not a good buy
I bought this when it was the show stopper. The lights on the umbrella never worked but did not return it in time, then the wind bent the post in half, all this before it was even paid for on easypay! Cheaply made, I have had 3 or 4 other umbrellas and have never had this happen.
I am also extremely disappointed in this umbrella and that the Shopping Channel for not refunding my money or give us a credit. I have have the same experience as many others that after a short time, (just past 30 days) the umbrella pole split in two with on a beautiful hot sunny day. I called we called the Shopping Channel to try and get a refund we were told it was only a 30 day warranty and no guarantee. We purchased another umbrella elsewhere. Don't waste your money on this umbrella, or perhaps any item from this supplier.