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Ratings & Reviews
(average rating based on 15 reviews)
of respondents would recommend this to a friend.
Reviewed by 15 customers
Displaying reviews 1-10
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from terrace ,b.c.
durable beautiful set
Bottom Line Yes, I would recommend this to a friend
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beautiful set with a great price!
By errol flynn
I love Heys luggage...so unique...I have had other Heys luggage, and I wore about the mid size suitcase..so needed a new one...but the price for all three was the same as buying one piece at a regular store...the value couldn't be beat...and I love that they expand...have needed to do that many a time!
( 2 of 2 customers found this review helpful)
Wheels are poor quality
First time using my 30" piece and one of the wheels has broken. Not good as I am still in Europe and must haul this around on 3 wheels. These wheels are not strong enough on the large suitcase. Very disappointed in this product.
Bottom Line No, I would not recommend this to a friend
Love my Heys!
These are WONDERFUL! The design is beautiful and I had zero problems with them on my recent trip to Europe. Yes, the suitcases are scratched from the handling at the airport, but that will happen with any luggage... it even states right on the labels when you get these that they are not scratch resistant. The wheels are fabulous! It was great to be able to push or pull my luggage in any direction with ease. As for the smallest suitcase, I was able to bring it on the plane with no problems. I wasn't told to check it and it fit just fine in the overhead compartment. The TSA locks are also a great feature. I was able to lock my stuff up and didn't have to worry that my locks would be broken if security needed to inspect my things for whatever reason. Best suitcases ever!
( 7 of 7 customers found this review helpful)
Wheels are TERRIBLE!
I purchased a 3 piece set and within just over a year the wheels are broken on both of the larger suitcases.
The suitcases are easy to spot and look nice, but as others have said the suitcases do get scratched and using the cover-up bags is not exactly practical. My issue though is that the wheels are awful. I purchased the 3 piece set just over a year ago and the back wheels on both of the larger suitcases have worn down and will not spin anymore. I do travel a few times a year, but I would have expected the wheels to hold up for more than a few trips. The design of the wheels only makes sense for the small carry-on.
( 6 of 6 customers found this review helpful)
I received my order yesterday only to fi
from Langley BC
I received my order yesterday only to find a zipper broken in the carry on piece, being we wanted to use it next week, I excepted the 25 credit, instead of shipping it back, for the luggage was what we expected, except for the broken zipper, I'll attempt to take it somewhere and get it repaired, but I'll imagine it'll cost more then 25
( 3 of 3 customers found this review helpful)
Gorgeous, easy to roll and find!
from Montreal, Quebec
Not only is my set beautiful, EVERYONE comments on them when they see them- soooooo easy to spot at the airport! The easiest roll-ons I have ever purchased! You MUST however get the packing cubes with them- without them, packing is somewhat of a challenge because of the way the suitcases open. I got both the luggage and cubes as showstoppers and havent regretted one minute of the purchases!WOW!
( 1 of 1 customers found this review helpful)
The Best Luggage I Have Ever Owned
from Edmonton, AB
This is our second full set of the spinner luggage. I previously bought the "Pink Python" and we have been waiting to purchase a set for my husband. We were a bit disappointed that the brown python was not available for him, but we took the Canada set - and it is fabulous. Everyone complains about scratching - use the bags!! The bags I have from my set are almost completly destroyed, but my luggage still looks great. The only improvement Heys should make is to put little holes with elastic around for the wheels to poke through on the bags and then you could wheel the luggage with the bags on.
I received my luggage set today in Plaid, and its beautiful. I owned 2 of the hard shells before, and it will scratch. Its the same as soft luggage, it will get dirty, and soiled from all the handling at the airport. There is nothing really you can do about it. I replace my luggage after 6-7 trips. That goes for the soft shells too. Its a beautiful piece of luggage, and I will always be a Heys fan.