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(Fondée sur 62 évaluations)
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Compte rendu par 62 clients
L'affichage d'évaluation 1-10
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( 2 of 2 clients ont trouvé ce commentaire utile)
MY APOLOGIES TO TSC AND DELL
Par Carrie, the whistleblower
de Vancouver, BC
After some delay, the Tablet finally arrived two months later. I attempted several times to connect to the internet, download the Apps, download MS Office Student, resulting in my sending a faxed letter to TSC asking for a return shipment number. Finally I decided to ask someone here in Vancouver to help me. He did a wonderful job in downloading all the Apps, software etc. He said that it was a pretty good Tablet with a good size memory, etc. So everything's working, now I can get my emails "on the go" with my Dell Tablet, among other things. It mimics my home desk top. It's a great device and with TSC's configuration bundle it is beyond a great device! Thanks again for this showstopper and thanks again to my techie friend here in Vancouver. My frustration has ended...happily.
Oui, je recommanderais ceci à un ami
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( 1 of 4 clients ont trouvé ce commentaire utile)
i am enjoying this product very much
Par Miriam the satisfied
Took a long time to get this product in its completion as I received bits and pieces. I had tablets before and can compare it to Dell Venue now and see the difference. This is a solid product and I can play a game all day without recharging. I had an issue on day one but it was my problem as I did not know how to use it and windows 8 was very new.I had amazing help from Dell technical support person, who walked me through the product and part of the windows.I would recommend this product full heartedly to anyone as I compare it to plastic flimsy tablet that stopped working after the warranty of one year was finished.
( 2 of 3 clients ont trouvé ce commentaire utile)
Tablet good. Shipping not so good.
de Torrance, Ontario
I ordered the Dell tablet bundle show stopper in December for my daughter for Christmas. I realized before ordering that the tablet essentials and the $25 Microsoft store credit comes later. The Important thing is that the tablet arrived in time for Christmas. The other stuff, not in time. I have received the 32gb sd cards and today I received the $25 microsoft store card. Still waiting for the folio cover. My daughter has had NO problems with the tablet and for the price I paid for it? Worth it!! She was in no hurry to get the essentials and LOVES her tablet. My son, the computer geek, set it up for her when it arrived. But for the past 3 months he was checking everywhere for a tablet like this but at a price several hundred dollars more and for only a 32GB. Where as I got a 64GB at the price of a 32GB. A good deal he said. So would I go through the hassel of staggart delivery for the entire bundle again if I had to? YES!! It's a small hassel, one that need NOT get so stessed over about. After reading other comments about this you should count yourselves lucky that the tablet arrived first. You could've received the essentials first and are still waiting for the tablet.
( 3 of 3 clients ont trouvé ce commentaire utile)
Tablet is great - the rest not so much.
de Langford BC
I am like many of the other customers here. The tablet is great, but getting all the other items "included" in this purchase has been an utter disapointment. A month since I ordered the tablet and I am still waiting for the $25 card and the folio case.You would think that TSC would contact customers to inform them of the fiasco that this order has become but not a word. Live and learn I guess - very poor customer service.
( 1 of 2 clients ont trouvé ce commentaire utile)
Good product-lacks in timely delivery
Received tablet by 20th..but TSC has advised essentials coming from Sweden shipped Dec 27th!!! come on TSC and DELL if you are going to sell product with bundle make sure delivery between the two are not nearly a month apart!!! this is the second product I bought from Dell and had the same issue!!!! How can TSC make a 30day guarantee policy if it takes nearly 30 days to get the entire package. Be honest with us when selling this in air!!!! Product good but lacks timely delivery.
Waiting too long
de Montreal, Canada
I do like the tablet and it came fully loaded. What happen to the rest of the stuff. Made few calls and nothing. Hope I will not be disappointed.
I am happy with the (Dell)product,however Dell needs to get its act together,on the"Shipping",redicules on the dribs and drabs approach!
( 4 of 4 clients ont trouvé ce commentaire utile)
My first Tablet!!
I purchased this for Christmas and did receive it the day before, however not complete. I am still waiting for the folio. It would be nice to receive all items together in one shipment as I have been to the purolator office 3 times now. Why cant a big company like TSC do this right,shipment of product, or Dell for that matter. With all their resources and expertise in online shopping you think they would get it right!! So I am disappointed with the customer service aspect of my order.Since this is my first Tablet, I am on a learning curve and need to invest the time to learn all the capabilities of this Tablet. My first impression is that the screen is to small for me. But the quality of screen and images is good. Not impressed with the Windows tiles but its just a personel thing as I have to get used to it. My one big issue is that the Tablet is running hot. By this I mean if I play my game for more than half an hour, it gets VERY HOT in one corner of the tablet, I assume its the battery spot. Is this a comone problem on tablets.....I dont know.I was sold on this Tablet as a good value, high end and comparable to the iPad but after receiving it and using it I am not impressed! I just my return it when I receive my folio.
Non, je ne recommanderais pas ceci à un ami
( 3 of 4 clients ont trouvé ce commentaire utile)
Very poor customer service
de Calgary AB
Seems like the Shopping club has made a total mess of getting this item and the extras to people. I did actually get the tablet just in time for Christmas, but like the rest of these comments, no extras. I just received a memory card sent on the 3rd of January. Something is coming from Sweden mailed the 27th of December (finally able to track). No mention of the Microsoft $25 card. The tablet itself seems pretty good, but is this such a good deal? I just restarted shopping with the Shopping club after many years as I had never had problems before. This is my last purchase with them. I also found the customer service very unhelpful with lots of broken promises when I could even get them to understand what I was talking about My recommendation is based on the shopping club and not the item
My situation is exactly the same as all other customers who purchased this tablet. I ordered this on Dec 11 for Christmas, was told I would receive it before Christmas. The tablet came but the SD card didn't arrive till Jan 9. Folio is still nowhere in sight. I would think Dell or TSC should ship the entire order at the same time. TSC claims Dell would send but Dell customer service wouldn't help either. I have been a long time TSC customer purchased lots of products over the years. Experience like this, I'd think twice before I order anything from this place again.