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Ratings & Reviews
(average rating based on 10 reviews)
of respondents would recommend this to a friend.
Reviewed by 10 customers
Displaying reviews 1-10
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Not what it looks like
By Isabel from Cuba
from Mississauga, ON
I was very excited to buy this product for my husband. When we first got it, we tested the coffee maker. Noise lasted 3-4 seconds then read error. We tried several times and then it died. The noise was terrible. Had to finally return the product.
Bottom Line No, I would not recommend this to a friend
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( 2 of 2 customers found this review helpful)
Would not recommend
from British Columbia
The single serve function on this product was the enticement but it is lacking in other areas. I have yet to figure out how to set the clock; have to turn on the "keep warm" function some days - other days it defaults; Of late, some of the coffee grounds appear to have had no water over them when making a carafe. I do find it too complicated.
( 6 of 6 customers found this review helpful)
Disapointed With Coffee Maker
from Waterdown, Ontario
Purchased this unit to use over the Christmas season. A horrible grinding noise came from behind the machine the first time I tested the coffee maker. Noise lasted 3-4 seconds then read error! Tried several times selecting different settings and the grinding noise/error message still persisted until finally the unit just died. Looked in user manual to see what I was doing wrong but no mention of any error message. Had to unplug the machine and empty the water out of it over the kitchen sink. Called WP customer service number...closed for the day. I will call again but in the meantime will look for another coffee maker elsewhere.
( 8 of 9 customers found this review helpful)
do not purchase
from Edmonton Alberta
I have several W P products. All have worked fine except this one. I cannot get it off the "Err" message during the first time use. I have tried everything even replugging the cord. To no avail. I cannot get it to work. I have contacted the Customer relations but, of course, it is Sunday and they are closed.
( 5 of 5 customers found this review helpful)
Love, Love, Love This Machine.
By always looking for great products
from Waterloo, Ontario
I just love this machine. It makes the greatest tea and coffee. I love that it does a single cup too. Best tasting tea and coffee I have had in a long time. Fairly quick to make and it is hot. Wouldn't be without this machine. I have bought several for my family members. They also love it. Great job again Wolfgang. Keep them coming. Your products are fantastic.
Bottom Line Yes, I would recommend this to a friend
Replaced my overpriced pod coffeemaker
from Ajax, Ontario
I love this machine. I make tea or coffee just for me every evening and hot chocolate sometimes as well. I haven't yet made a full pot because I have a grind and brew coffeemaker I use every morning. But in the evening when I just want one cup of something, it's perfect. Far less expensive, no worries about sipping a drink that's been passed through hot plastic or water that has been sitting too long, and it brews much hotter and a larger cup than my pod coffeemaker, which is now just collecting dust. When I ordered it, the CSR told me it had become her favorite coffeemaker, and now it's mine too.
Excellent for what it is.
If you are looking for a fancy coffee machine, this is not the one. It makes good coffee. Does what it says, and is very functional. It is not as convenient as the coffee pod machines but when you go through a lot of coffee, it is considerably cheaper.So, in a nut shell good basic machine.
( 11 of 13 customers found this review helpful)
Save your money
By born reader
Unfortunately I opened this product past the 30 day guarantee...won't do that again!...anyway the coffee maker wouldn't brew...so I called the customer service number on the back of the brochure...spent 20 minutes holding on the line...only to be told that they would SNAIL MAIL a return label...should be about 14 days before I receive the label...then I have to mail the coffee maker back to them...and only then will they decide to fix or replace it for me....I can't believe the company can't email a return label...honestly DON'T BUY THIS PRODUCT!!!
fantastic new coffee maker
By coffee lover
from northern Ontario
The new technology in this coffee maker really enhances the full flavour of the coffee, allowing less coffee to be used to make a rich cup. The ability to bypass the coffee basket when making hot water increases the uses for this machine. I also like the versatility of the size of cup or carafe. I also like that the keep warm plate can be turned on or off. The on-screen instructions, as well as the booklet, are very clear and easy to follow.
( 10 of 12 customers found this review helpful)
heavy and complicated to use/learn.
I bought this item because I was impressed with the features and the price. Found it to be very heavy and complicated to use. A glorified coffee maker, not worth buying. unsatisfied customer.