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Setting up an account

It’s quick and easy to setup an online account. Click 'Account' at the top of any page and select the appropriate option for 'New Online Shoppers'. If you are brand new to The Shopping Channel, you will have the option to establish an account when you make your first purchase with us.

Phone-based account

If you are an existing phone customer and are ready to enjoy the many benefits to shopping online, click 'Account' at the top of any page and select the appropriate option for 'New Online Shoppers'. If you're not sure what your Customer Number is, simply call our Customer Care Centre at 1-888-2020-888 and we'll be happy to look it up for you. You can also find your Customer Number on your Order Summary from a previous purchase with us.

Password Recovery

If you have forgotten the password to your online account with us, simply enter the email address we have on file and click Submit. A new, temporary password will be generated and emailed to you within minutes. We recommend you change this temporary password once you’ve gained access to your account online. Click here for our Password Recovery page.