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We noticed that you're not using the latest version of Internet Explorer. You'll still be able to use our site, but it might not work or look the way it's supposed to. We recommend upgrading your browser.


Click on an icon below to download the latest version of Internet Explorer or another browser now.

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If you're unable to download the latest version of Internet Explorer, please ensure you have compatibility view turned off.


How to disable compatibility view

  1. Open Internet Explorer.
  2. Click on the Tools menu (you may have to press Alt to bring up the menu).
  3. If the Compatibility View box is checked, click to remove checkmark.
  4. Click Tools again.
  5. Select Compatibility View Settings.
    • Make sure "theshoppingchannel.com" is not listed under "Websites you've added to Compatibility View."
  6. Close and reopen Internet Explorer.
  7. Go to theshoppingchannel.com.

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Setting up an account

It’s quick and easy to setup an online account. Click 'Account' at the top of any page and select the appropriate option for 'New Online Shoppers'. If you are brand new to The Shopping Channel, you will have the option to establish an account when you make your first purchase with us.

Phone-based account

If you are an existing phone customer and are ready to enjoy the many benefits to shopping online, click 'Account' at the top of any page and select the appropriate option for 'New Online Shoppers'. If you're not sure what your Customer Number is, simply call our Customer Care Centre at 1-888-2020-888 and we'll be happy to look it up for you. You can also find your Customer Number on your Order Summary from a previous purchase with us.

Password Recovery

If you have forgotten the password to your online account with us, simply enter the email address we have on file and click Submit. A new, temporary password will be generated and emailed to you within minutes. We recommend you change this temporary password once you’ve gained access to your account online. Click here for our Password Recovery page.